lash extensions

Your lash extensions are attached to your own individual eyelashes and will shed as your natural lashes shed. Maintaining your lash extensions will require regular visits to attach new extensions (fill-in) to your own eyelashes as your eyelash growth cycle regenerates new lashes. 


With a few simple care instructions, you will be on your way to enjoying your luscious long lashes. To increase the longevity of your lashes, it is advised to avoid moisture and touching as much as possible.


Contraindications that PREVENT lash extensions

Contraindications are conditions or symptoms that restrict a treatment. Please note that while this list covers many contraindications, there may be others not listed below that would also prevent you from receiving services, and we reserve the right to determine what constitutes a contraindication. Speak with your esthetician and your doctor if you have any questions or concerns.


  • Blepharitis: a condition of the eye that causes inflammation and discomfort. It can be triggered by a microbe or foreign contact with ocular glands. 

  • Cysts:  a lump on the upper or lower eyelid caused by obstruction and inflammation of an oil gland 

  • Chemotherapy: lashes can become very frail and sometimes non-existent. Clients who are no longer being treated should get permission from their doctor. 

  • Trichotillomania: is classified as an impulse control disorder and is the compulsive urge to pull out one's own hair.

  • Alopecia: hair loss may be caused by a number of factors. If you have alopecia, we recommend asking a doctor before the service. 

  • Bell's Palsy or any condition that makes closing or opening eyes difficult

  • Hypersensitivity: some people are not able to relax and their eyes move making it difficult to perform the service. When someone's eyes are moving too much it is possible lash glue may enter the eye or lashes may attach to each other if glue is not dry.

  • Any disease/disorder that causes shaking, twitching or erratic movements

  • Over processed lashes, weak lashes, lashes that has been lifted (must wait minimum of 4 weeks): do not apply lashes who has damage already. 

  • Skin disorders (Example: Dermatitis) in the general eye area 

  • Eye infections such as Impetigo or Conjunctivitis (pink eye) 

  • Lasik eye surgery: after a client has eye surgery you should wait 6 months before providing any service. 

  • Anxiety: clients may feel nervous or anxious about the procedure

  • Retinoids used to treat acne and skin problems (Accutane: must be off at least 1 year. Retinols/Vitamin A derivatives: must be off at least a week)



Before your appointment 

  • If you use waterproof mascara, avoid using it 2-3 days before your first appointment. The film it leaves on your lashes may prevent the extensions from adhering correctly. 

  • Arrive to your appointment with dry, clean lashes and makeup-free eyes. 

  • Contacts cannot be worn during procedure and cannot be put back in until the next day. If clients have sensitive eyes, eye drops or saline solution can be applied after service. 



24-48 hours after your appointment 

  • Do not get your lashes wet for 24 hours after the lash extensions are applied. It will affect the efficacy of the glue. 

  • Avoid steam from showers, facials, saunas and swimming pools. 

  • Avoid getting moisture around the eye area when washing face, showering etc. 

  • Avoid tanning beds for 48 hours after application. 

  • Avoid chemical peels, waxing or laser treatments around the eyes. 



General guidelines to extend the life of your lashes 

  • Avoid using oil-based skincare and makeup products around the eye, including mascara and makeup remover. 

  • Avoid waterproof mascara. If you can, it is better not to use any mascara at all. You may find you don’t even need it! 

  • Avoid running water over your face. Moisture will break down the bond of the glue. 

  • Avoid rubbing your eyes or lashes, especially when washing your face. It is recommended to clean around the eye area with a lash cleansing brush.

  • Avoid using an eyelash curler. One of the benefits of lash extensions is the ability to add curl to your lashes. If you would like more curl, please speak to your technician. 

  • If you can, sleep on your back to avoid the risk of lashes rubbing against your pillow.

  • Gently brush your lashes with a mascara wand to groom them. The best time to do this is after showering, as they will be softer and less likely to damage. 

  • Avoid pulling your lashes, and do not attempt to remove them yourself. If you would like them removed, please contact your technician. 

  • Clean your lashes daily with an oil free lash cleanser, which we have available for purchase. Natural oils can break down the adhesive causing your extensions to come off prematurely. You may need to do this a couple of times if you are removing makeup. Dry lashes by pressing a towel gently onto the lashes, do not rub. Always try to touch your lashes only with the mascara wand, never your hands, in order to keep them free of oils.

  • Never use washcloths, towelettes, cotton pads or swabs. These will pull out and or get caught in your lashes and cause discomfort.

  • If you experience any pain, redness or irritation, contact your technician immediately. 



Informed Consent:

Although every precaution will be made to ensure your safety and well-being before, during and after your eyelash extensions application, please be aware of the possible risks below.


  • I understand that it is my responsibility to remain still during the application and to keep my eyes closed during the entire process until otherwise advised by the technician. 

  • I understand that in some cases, there may be results in complications, such as transient eye redness and irritation and allergic reaction to the adhesive, under eye gel patches or any other products used. If at any time I am uncomfortable with the procedure, I will inform the lash technician and she will rectify the problem, including ending the session if needed. 

  • If the lash technician is uncomfortable applying lashes to me, she will discuss her concerns with me and may end the session if necessary. I understand that no guarantees, warranties, or promises as to the results of this service have been made, and I am consenting to the procedure at my own risk. 

  • I understand that lash extensions are semi-­permanent. I understand that the lasting beauty and effect are highly variable and are dependent upon, among other things, the skill and expertise, types of lash extensions, normal hair growth cycle, use of cosmetics and skin care products, and adherence to the instructions for maintenance and care.

  • I understand the longevity of my eyelash extensions requires my careful maintenance. I understand basic makeup application and normal lifestyle can resume after the application. However, during the first 24 hours after the application I should avoid replacing contact lenses, water, liquids, steam, excessive heat, and cosmetics (skincare, mascara, etc.) for extended longevity and flexibility of my eyelash extensions. I also understand that even after the first 24 hours, I should avoid the following activities: excessive swimming, sauna, steam rooms, pulling on lashes, using oil-based or waterproof cosmetics, to extend the longevity and flexibility of my eyelash extensions.

  • I understand using mechanical curlers or crimping lashes in any way is not recommended while wearing eyelash extensions. 

  • By reading this, I am advised that using mascara on a regular basis can shorten the length of time my extensions remain in place. I am also advised not to use waterproof mascara on my eyelash extensions.

  • I acknowledge that I should not rub my eyes or pull on my lashes after the lashes have been applied.

  • I do not have any condition as above, or any other condition, which I am aware, that would affect the general use or application of eyelash extensions.

  • I understand that touch-up appointments will be necessary a few weeks after the application for an additional fee. Must have at least 50% of lash extensions on lashes to do re-fills.